You can now create, sell, send, track and redeem Gift Cards directly inside My Studio Manager. Gift Cards act as a flexible prepaid balance that customers can purchase for themselves or others, or that your studio can issue for loyalty, compensation, refunds or promotions.
This feature includes the following capabilities:
Gift Card Products can be created from:
Payments → Gift Cards → Gift Card Products
When creating a Gift Card Product, you can set:
Gift card name, description, terms & conditions
Option to attach a redemption link in emails
Expiry date (optional; applies to all Gift Card Orders created from that product)
Artwork and branding (custom upload or build your own gradient)
Multiple denominations with per-denomination inventory
Automatic taxes using the Gift Card tax category (optional)
Optional categorisation using “Categories”
Preview of the gift card before creating it
Gift Card Products can be edited, archived or deactivated anytime.
When deactivated, Sell and Send actions are disabled, and the product’s dedicated checkout link or Store listing stops working immediately.
If the gift card product was added to other checkouts (forms, funnels etc.), it will continue selling unless manually removed.
Inventory applies individually to each denomination (e.g., inventory of 100 = 100 per denomination).
Only automatic taxes with a fixed category are supported.
Gift Cards are created during the final step of the setup process.
Every Gift Card Product automatically includes a dedicated checkout page in Test Mode and Live Mode.
Studios can sell through:
Dedicated Checkout Link (unique per product)
Embed Code (add checkout to any website page)
QR Code (directs to the gift card checkout page)
Existing Checkouts, including:
Funnels (One-step & Two-step)
Forms (Sell Product)
Payment Links
Invoices
Stores
Calendar Payments (if supported)
Websites
Select a denomination
Choose to buy for yourself or someone else
“Someone Else” captures both recipient and purchaser details
Purchaser receives the receipt, recipient receives the Gift Card
Choose immediate or scheduled delivery
Complete payment in Test or Live mode
Scheduled Gift Card Orders remain inactive until the chosen delivery time, but the code can still be used if accessed early.
Gift Cards purchased in Test Mode can only be redeemed in Test Mode.
Gift Cards purchased in Live Mode can only be redeemed in Live Mode.
Gift cards purchased from checkouts operating in Test Mode will also be Test Mode gift cards.
When sold through existing checkouts, the gift card is delivered to the buyer’s email address.
Studios can issue gift cards directly via the Send flow in Live Mode.
This is useful for issuing compensation, rewards, or promotional credit.
Select an existing customer
Add a personal message (with optional AI-generated message support)
Deliver using:
SMS
QR link (via email)
PDF (delivered via email)
Schedule for future delivery
Preview the communication before sending
Gift Cards sent through this method appear under Gift Card Orders, not under Payments → Orders.
Sending is only available in Live Mode.
You can only send one gift card to one customer at a time.
Sending a gift card reduces inventory.
A new Gift Card Orders tab appears under Payments → Gift Cards once the first gift card is sold or sent.
This page lists:
All sold or sent gift cards
Statuses
Balances
Customer details
Each order is clickable and opens a detailed page showing:
Purchaser information
Recipient information
Denomination
Expiry date
Remaining balance
Status (Scheduled, Active, Inactive)
Hidden gift card number
Delivery method and schedule
This page is the central record for all Gift Card activity.
Customers can redeem Gift Cards on checkouts that support the Gift Card Redemption UI, including:
Funnels
Forms
Payment Links
Invoices
Store checkout
Calendar payments (where applicable)
Any supported payment provider checkout (Stripe, NMI, Authorize.net, Square)
For one-time products fully paid by gift card, redemption works regardless of the payment provider.
Customer enters their gift card number
Remaining balance displays automatically
Gift Cards can cover full or partial payments
Partial redemptions collect the remaining balance via another payment method
Transactions show “Gift Card Balance Used”
Subscription products always require a backup payment method
Redemption only appears if at least one gift card has been created and sold or sent
Gift Cards cannot be used for upsells
Create/Sell/Send Gift Cards: Payments → Gift Cards → Gift Card Products
Track Orders & Balances: Payments → Gift Cards → Gift Card Orders
Dedicated Sell Options: Gift Card Product → Sell
Send Gift Cards: Gift Card Product → Send
QR Code Issuing: Gift Card Product → QR Code → Issue Gift Card
Add Gift Cards to Other Checkouts: Add as a product inside Funnels, Forms, Stores, Payment Links, etc.
Redeem Gift Cards: Through the Payment Element on supported checkouts and payment providers
The original notice lists the following upcoming improvements:
Gift card redemption on off-session payments
Sending gift cards in Test Mode
Order-level validity separate from product-level expiry
Ability to control where gift cards can be redeemed
Partial vs full redemption settings
User permissions
Customer-facing balance-check link
Full usage history per Gift Card Order
Breakout reporting for gift card vs other payment methods
Gift card triggers and workflow actions
Public APIs
Mobile app & POS support
Visuals:
Gift Card Product Creation:
Gift Card Product - Sell with Direct Checkout Link:
Gift Card Product - Send to Customers:
Additional Visuals:
