Transcript
Hello and welcome to the domain’s tutorial. In this tutorial, we’ll guide you through how to set up your domain or subdomain, configure your email domain, and manage your brand domain in My Studio Manager.
If this sounds technical, don’t worry. We’ll walk you through each step in simple terms. And if you need help, we can assist you with the process.
Let’s start by setting up your domain.
Setting up a new domain or subdomain
So what is a domain or subdomain?
Think of your domain as your studio’s address on the internet. Just like your physical studio has an address, your domain is what people type in to visit your website, like mystudio.com.
A subdomain is an extension of your main domain, like classes.mystudio.com or members.mystudio.com. If you don’t already have a domain, you’ll need to purchase one.
There are many places you can get domains from; however, you can purchase your domain from us by going to domains.mystudiomanager.com.au.
Once you’ve bought your domain, you’re ready to connect it to My Studio Manager.
Add Domain or Subdomain in My Studio Manager
Now that you have your domain, let’s connect it to My Studio Manager. Go to Settings on the left-hand menu and click on Domains.
You’ll see an option to + Add Domain. If you’re connecting your main domain like mystudio.com, type that in. If you’re setting up a subdomain like classes.mystudio.com, enter it with a prefix.
After entering your domain or subdomain, you’ll see some technical details like DNS records. These are instructions that tell the internet where your domain lives.
So what are DNS records, and how do you add them? Don’t worry if this sounds confusing. DNS records are simply instructions that make sure your domain points to the right place—kind of like forwarding mail to a new address.
You’ll need to go to where you bought your domain, find the DNS settings, and add the records that My Studio Manager provides.
This usually includes an A record and name record. After adding these records, head back to My Studio Manager and click Verify.
It can take a little time, up to 24 hours, for the system to recognize your new settings, so don’t worry if it doesn’t work right away.
Setting up your email domain
Why set up an email domain?
Setting up an email domain means you can send emails from your custom domain, like [email protected], instead of using the built-in @mystudiomanager domain.
This makes your communications look more professional and trustworthy.
How to set up your email domain
To get started, go to Settings and click Email Services.
Then choose Add Sending Domain and type in your domain, for example, mystudio.com. Just like with your website, My Studio Manager will give you some DNS records to add to your domain provider.
These records are called SPF, DKIM, and DMARC. They’re fancy names for making sure your emails don’t get marked as spam.
Go back to your domain provider, find the DNS settings, and add the records that My Studio Manager gives you.
Now let’s test your email
Once the records are in place, come back to My Studio Manager and click Verify. It’s a good idea to send yourself a test email to make sure everything is working.
This way, when you send emails from [email protected], there’s a better chance that they’ll go straight to your clients’ inboxes instead of their spam folders.
However, sometimes it can take a while for email systems to trust that you are not spamming, especially for a new domain.
Setting up your brand domain
What is a brand domain?
Your brand domain is used to brand all the links and messages you send from My Studio Manager—like the links in your emails or SMS messages.
Instead of generic links, your clients will see links from your studio, which helps make your brand look more professional.
Go to Settings, select Business Profile, and find the section for Branded Domain. We recommend using a subdomain like go.mystudiowebsiteaddress.com.
This will ensure that all communication from My Studio Manager shows your brand but doesn’t mess up your existing website or settings.
As before, you’ll need to add the provided DNS records—usually CNAME and TXT records—to your domain provider settings. After adding them, come back to My Studio Manager and click Verify.
We can help
We understand that this process can feel a bit overwhelming if you’re not familiar with these terms—and that’s why we’re here to help.
If you’d like us to assist with the setup, you’ll need to provide your domain login credentials so we can access your DNS settings.
Or you can reach out to the person who manages your website and they can help you add the DNS records.
And that’s how you set up your domain, email domain, and brand domain in My Studio Manager. This process helps give your studio a professional online presence and ensures your communications are branded with your studio’s name.
If you have any questions or need help, feel free to contact our support. Thank you for joining me. I’ll see you next time.