We’re excited to introduce Multi-Channel Review Requests, allowing businesses to request reviews via SMS, Email, and WhatsApp—helping you reach customers on their preferred communication channels and maximise review collection!
What’s New?
Send Review Requests via Multiple Channels – Choose SMS, Email, WhatsApp, or all three at once.
Easy Multi-Select Options – A simple checkbox or dropdown lets you pick your preferred channels.
Customisable Messages – Edit and personalise review request messages for each channel.
Pre-Built Templates – Use ready-made templates or tweak them to match your brand voice.
Real-Time Tracking & Reporting – Monitor request delivery, opens, and clicks for each channel.
Why This Matters?
Higher Review Collection Rate – Reach customers where they’re most likely to respond.
Personalised Engagement – Tailor messages to each platform for a more effective approach.
Better Insights – Track which channels drive the most reviews and optimise your strategy.
Start leveraging Multi-Channel Review Requests today and boost your online reputation effortlessly!