Client Portal Email Settings
The Client Portal Email Settings enable Client Portal owners to effectively manage email notifications originating from various child applications within the Client Portal. This functionality allows for the selective determination of which types of emails are received, ensuring that users are notified only about the most relevant information, thereby minimising distractions in their inbox.
Key Highlights
Centralised management of email preferences across all child applications.
Client portal owners can enable or disable email notifications for specific child apps from a single interface.
Reduction in email overload, leading to more effective communication.
How to Use
To adjust your email preferences, follow these steps:
Navigate to Sites → Client Portal → Settings from your account Dashboard.
Click the Email Settings option to begin customizing your email notifications.
Depending on your access to specific child apps, you will see options to enable or disable notifications for each corresponding app.
Adjust your preferences according to your needs and the specific child apps you can access.
NOTE: Some email notifications such as the community invite, and certification expiry notifications are essential and cannot be disabled.
Add Email Template
You can add an email template within each notification that will automatically be sent to the client when prompted. Click on Default Template, add the template of choice, and Save.
Preview Email
Use the eye icon to preview the template.
This feature enhances the user experience by allowing users to customise email preferences, resulting in a more personalised experience without unwanted notifications. It also reduces support tickets related to email management, as users can easily control their settings. Furthermore, it increases efficiency by keeping owners informed about relevant activities without the distraction of a cluttered inbox.