Offering Apple Pay and Google Pay as payment options on your order forms can give customers a faster, more secure way to complete their purchases. In this guide, we will walk through the steps to enable these digital payment methods and provide troubleshooting tips to ensure everything runs smoothly.
To use Apple Pay and Google Pay, start by connecting Stripe, as it’s the required payment gateway for these options.
Navigate to Payments > Integrations in your account. If Stripe isn’t connected, link it to your CRM and set it as your preferred payment gateway.
Click on Connect with Stripe to continue the process.
If Stripe is already connected to your CRM, click the Manage button.
Once on the Manage Payment Integration page, locate the Register domains for Apple Pay option. Toggle this on to enable Apple Pay/Google Pay as a payment choice on order forms.
Confirm the selection by clicking Yes, Confirm.
This is what it looks like when toggled on.
After connecting Stripe and enabling domain registration, both Apple Pay and Google Pay will be visible on your order forms. These payment options support various transaction types, including recurring payments and upsell transactions, making it easy for customers to complete repeat purchases or subscribe to services.
Once you've completed these steps, both Apple Pay and Google Pay will appear as payment options on your order forms, right alongside the regular credit card option.
Apple Pay and Google Pay are only available in certain countries and for certain devices. To confirm availability, check the supported regions for each provider (Apple Pay or Google Pay).
Apple Pay is supported on browsers like Safari on iOS and macOS. Meanwhile, Google Pay is typically supported on Google Chrome and Safari browsers. Ensure that customers use compatible browsers, such as Chrome on Android, Safari on iOS/macOS, or Microsoft Edge for Windows, and have linked a valid payment method to their Google or Apple account.
If Apple Pay or Google Pay does not appear as an option for customers, consider these troubleshooting steps:
Domain Registration: Check that the domain hosting your order forms is registered with Stripe. This is required for Apple Pay functionality and can be verified in the Web Domains section of the Stripe dashboard.
Device and Browser Updates: Confirm that customers are using compatible, up-to-date browsers and devices.
Payment Methods: Make sure customers have added a valid payment method to their Apple or Google accounts.
Q: How will Apple Pay and Google Pay affect transaction reporting?
A: There is no change in reporting. Apple Pay and Google Pay transactions are treated as card payments by Stripe, and they will appear on your Orders/Transactions/Subscriptions page.
Q: Will my transaction fees differ from Apple Pay or Google Pay?
A: No, Apple Pay and Google Pay transactions are charged the same rates as regular credit card payments by Stripe.
Q: Can I offer additional payment methods like ACH or bank transfers?
A: At this time, only Apple Pay and Google Pay are available through Stripe integration. Additional payment methods are planned for future updates.
