Utilising CC and BCC in Invoices
Effective invoicing is more than just sending out bills; it's a vital communication tool. Incorporating CC (carbon copy) and BCC (blind carbon copy) addresses in your invoices can significantly enhance the efficiency and professionalism of your business operations. Here's why it matters:
Enhanced Communication: Including additional stakeholders in invoice communications ensures that everyone involved is well-informed, promoting better collaboration and more informed decision-making.
Professional Client Interaction: Using CC and BCC options in your invoices helps maintain a professional image. It shows attention to detail and ensures that all relevant parties are included, strengthening your relationships with clients.
How to Utilise CC & BCC in Invoices
Accessing the Invoice Feature
To create a new invoice, navigate to the Payments tab in the left-hand menu, then select the Invoices tab from the top navigation.
Once there, click on the +New button and choose New Invoice from the options provided. Alternatively, select a drafted invoice from the list displayed to open the editor.
Completing and Sending the Invoice
After accessing the invoice builder, fill in all the required invoice details, then click the Send button to finalize and send the invoice.
Adding CC/BCC to Invoices
When sending the invoice, you will have the option to add CC/BCC email addresses. If the contact has secondary emails configured, these addresses will be available for selection alongside the primary email.
Note: The CC and BCC options are not available when sending invoices via text.
By selecting the CC option, you can choose the email addresses to be included in the correspondence from the dropdown menu. All recipients of the email will be able to see the addresses that have been carbon copied.
The BCC option allows you to include individuals in the correspondence without the other recipients being aware of their inclusion.
Invoice Delivery
Once all CC/BCC email addresses have been added and you have completed all required sections, click the Send Invoice button to deliver the invoice to all selected recipients.
By effectively using CC and BCC in your invoicing process, you ensure that all relevant stakeholders, such as accountants, project managers, and clients, are kept informed. This not only improves communication but also enhances the overall efficiency of your financial operations, contributing to smoother workflows and more professional client interactions.
Frequently Asked Questions
Q: What if the secondary email addresses are not showing up for selection?
Ensure that the contact’s secondary email addresses are correctly configured in their profile. If issues persist, contact support for further assistance.
Q: Can I add multiple CC and BCC addresses to an invoice?
Yes, you can add multiple addresses in both the CC and BCC fields by selecting the email addresses from the dropdown.
Q: Is there a limit to the number of addresses I can add to CC/BCC?
While there is no limit, it's advisable to keep the number reasonable to ensure clarity and effectiveness of communication.