Subdomains, such as "subdomain.example.com" or "www.example.com," are extensions of a root domain, which represents the core URL, such as "example.com." Sub-domains structure and segment content, making it easier to manage different areas of a website. This guide will walk you through the process of setting up a sub-domain in your account.
Navigate to Settings from the left menu on your platform, then select Domains from the Settings submenu.
Click the option to Add a New Domain within the modal.
Enter your subdomain URL in the provided field.
If you are adding a www subdomain, you can also add the root domain by toggling the option.
If the DNS records were not automatically linked to your domain, log in to your domain registrar (e.g., Namecheap) and navigate to the DNS Management page for your domain.
Create a new record by clicking Add, selecting “CNAME” as the record type, using the subdomain prefix as the host, and entering “sites.ludicrous.cloud” in the “Points To” field.
Set the TTL to 30 minutes for quicker propagation.
Select the "Verify Records" button to begin the verification process. Please allow up to 10 minutes for this to be completed.
To connect the subdomain with a funnel or website, select the appropriate option from the dropdown menu and designate the default page for the subdomain. If the initial attempts fail, allow time for propagation. A success message will confirm when the subdomain is ready.
From the dropdown menu, select the funnel or website you want to associate with the subdomain and the default funnel or website step.
Optionally, you may expand the additional options section and select the desired page to be displayed as your error page from the dropdown menu.
Finalise the process by clicking "Link Domain".
With these steps completed, your site will be live and accessible via your subdomain!
Q: Can I still manually configure my domains if I prefer not to use Domain Connect?
Yes, manual configuration is still an option for users who prefer to set up their DNS records manually or whose domain providers are not currently supported by Domain Connect.
Q: What if my domain provider is not one of the top three supported by Domain Connect?
Users with domain providers not currently supported by Domain Connect can still manually add the required DNS records. The manual configuration process remains the same.
Q: What if I toggle on the option for "Also add www domain" but my www subdomain is already pointed to another system?
A CNAME record will be created for your sub-domain in your DNS records and pointed to our platform, but we will not be able to delete the existing CNAME or A record that you have for your www domain, pointed to another service. You will need to delete that yourself so that your www domain can work with our platform.
